Emirates Awards Top Zim Travel Agents

Harare, Zimbabwe, August 20, 2015 – Emirates, which flies daily from Harare
to Dubai and Lusaka, has celebrated the contribution of Zimbabwe’s travel
agents to sparking the nation’s desire for travel.

Traverze Travel received the airline’s top award for excellence for the
second year in a row, while Premier Travel was named first runner-up in the
awards, and Star Travel as second runner-up.Wings Travel was named third
runner-up and Harvey World Travel fourth.

Certificates for outstanding support were awarded to Tour Africa, Zilala
Travel and Hungwe Travel. Five other travel agents have received
certificates of acknowledgement: Wings Travel, Harvey World Travel, Tour
Africa, Zilala Travel and Hungwe Travel.

“We are proud to honour our travel agent partners with these awards is a
symbol of the contribution they have made to Zimbabwe’s travel industry in
providing great value for money and bringing Emirates’ world-class products
and services to customers,” said Emirates Country Manager for Zimbabwe
Paulos Legesse.

Emirates makes awards each year to recognise the achievements of the best
performing agents, who highlighted the importance of the airline’s value for
money, products and services, and wide network in attracting travellers.

The value for money provided by Emirates came in for particular praise from
Zodwa Mkandla, Managing Director of winning travel agent Traverze Travel,
who said: “Our customers love Emirates mainly because of the on-board
hospitality from the multi-national cabin crew, which also includes
Zimbabwean nationals. Customers also enjoy the spacious and comfortable
seats on Emirates’ aircraft. Zimbabweans love shopping and the generous
baggage allowance of 30kg is an added incentive to fly on Emirates. The menu
has got a variety to choose from and suits even the fussiest eaters. Long
flights can be a challenge but our customers do not complain because they
enjoy the hundreds of channels of audio and visual entertainment on ice,
including children’s programmes and games.

“For those clients who travel with kids, kids get free toys, magazines and
they have got their own special menu. The cabin crew is always ready to
assist with the babies. Our executives love Emirates as it is the first
airline to offer free mobile phone use on-board and to offer Wi-Fi services
therefore they can catch up on their emails and stay up-to-date with what’s
happening in the office.”

Meanwhile, Clayton Pike, Managing Director of Premier Travel Agency, said:
“Emirates business class product is among the best in the world, being able
seamlessly sell a business class product out of our market without any third
party carriers is definitely an added advantage. Having said that one must
also take into account the excellent award-winning cuisine and entertainment
as well as the add-on services, like wi-fi, chauffer drive service and
excellent lounges as well as the on-board lounges on all the A380s.”

And Star Travel Chief Executive Officer Shila Patel praised the airline’s
“great connectivity to destinations around the world, the safety of Dubai,
with its world class hotels, entertainment and shopping.”